This Privacy Policy explains how Flyntiq ("we", "us", or "our") collects, uses, and protects your personal data when you visit flyntiq.com or use our services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Ukrainian data protection law.
1. Who we are
Flyntiq is an AI automation agency providing workflow automation services to small and medium-sized businesses. Our services are operated by:
- Business name: Flyntiq
- Owner: Vadym Shumakov
- Website: flyntiq.com
- Email: vadym@flyntiq.com
- Country of operation: Ukraine
2. What information we collect
Information you provide to us
When you interact with our website or services, we may collect:
- Contact information — your name, email address, and company name when you fill in our contact form or book a discovery call
- Communication data — messages you send us via email or contact forms
- Meeting data — information collected when you book a call via Calendly (name, email, time zone)
- Client project data — information you share during the delivery of our automation services
Information collected automatically
- Usage data — pages visited, time spent on site, browser type, device type, and IP address
- Cookies and tracking — see our Cookie Policy for details
3. How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiries and communicate with you about our services
- To deliver and manage automation projects we are engaged to build for you
- To schedule and conduct discovery calls and project meetings
- To send you information about our services that may be relevant to you (only with your consent)
- To improve our website and services based on usage patterns
- To comply with our legal and contractual obligations
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
4. Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity — processing required to deliver services you have engaged us for
- Legitimate interests — responding to enquiries and improving our services
- Consent — sending marketing communications (you can withdraw consent at any time)
- Legal obligation — where we are required to process data by applicable law
5. Who we share your data with
We may share your data with trusted third-party service providers only where necessary to operate our business:
- Calendly — for scheduling discovery calls (calendly.com)
- Google Workspace — for email communication and document storage
- Stripe — for processing payments (stripe.com)
- Make.com / n8n — automation platforms used to build and deliver your project
- Google Analytics — for website analytics (anonymised)
All third-party providers are bound by their own privacy policies and data processing agreements. We do not share your data with any other parties without your explicit consent, except where required by law.
6. How long we keep your data
- Enquiry / contact data — 12 months from last contact if no project follows
- Client project data — 3 years from project completion, for legal and contractual purposes
- Payment records — 7 years as required by tax regulations
- Marketing consent records — until you withdraw consent
- Website analytics — 14 months (Google Analytics default)
7. Your rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data ("right to be forgotten")
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a machine-readable format
- Right to object — you can object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at vadym@flyntiq.com. We will respond within 30 days.
8. Cookies
We use cookies and similar tracking technologies on our website. For full details on the cookies we use and how to manage them, please see our Cookie Policy.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include encrypted communications (HTTPS), access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. International transfers
Your data may be processed by third-party service providers outside Ukraine or the EEA (for example, US-based services like Google and Calendly). Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us:
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.