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Terms of Service

Last updated: 27 March 2026  ·  Effective: 27 March 2026  ·  flyntiq.com

Table of contents

  1. Acceptance of terms
  2. Our services
  3. Engagement process
  4. Payment terms
  5. Client obligations
  6. Intellectual property
  7. Confidentiality
  8. Limitation of liability
  9. Termination
  10. Governing law
  11. Changes to these terms
  12. Contact

Please read these Terms of Service carefully before using our website or engaging our services. By accessing flyntiq.com or entering into a service agreement with Flyntiq, you agree to be bound by these terms.

1. Acceptance of terms

These Terms of Service ("Terms") govern your use of the Flyntiq website at flyntiq.com and the services provided by Flyntiq ("we", "us", "our"), operated by Vadym Shumakov. By using our website or services, you confirm that you have read, understood, and agree to these Terms.

If you are entering into these Terms on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

2. Our services

Flyntiq provides AI-powered workflow automation services to small and medium-sized businesses, including but not limited to:

  • Design and build of automated workflows using tools such as Make.com and n8n
  • Integration of third-party business tools and platforms
  • AI agent development and deployment
  • Ongoing maintenance and support via monthly retainer
  • Automation consulting and strategy

The specific scope of services for each engagement is defined in a separate written proposal or service agreement. These Terms apply to all engagements unless otherwise agreed in writing.

3. Engagement process

Our standard engagement process is as follows:

  • Discovery call — a free 30-minute audit call to understand your requirements
  • Proposal — we provide a written proposal outlining the scope, timeline, and pricing
  • Agreement — you accept the proposal and sign a service agreement
  • Kick-off — work begins upon receipt of the kick-off payment
  • Delivery — the completed automation is delivered and handed over

We reserve the right to decline any engagement at our discretion, including prior to or after proposal submission.

4. Payment terms

  • Project fee: 50% is due upfront before work begins. The remaining 50% is due upon delivery of the completed project.
  • Retainer fee: Monthly retainer invoices are issued at the start of each month and are due within 14 days of issue.
  • Currency: All prices are quoted and invoiced in USD unless otherwise agreed.
  • Payment method: Payments are processed via Stripe. We accept major credit/debit cards and bank transfers.
  • Late payment: Payments overdue by more than 14 days may result in suspension of services.
  • Refunds: The upfront 50% deposit is non-refundable once work has commenced. If we are unable to complete the project due to circumstances on our end, a full or partial refund will be considered.

5. Client obligations

To enable us to deliver our services effectively, you agree to:

  • Provide timely access to the tools, accounts, and platforms required for the project
  • Respond to communications and review requests within a reasonable timeframe (typically 2–3 business days)
  • Provide accurate and complete information about your business processes
  • Ensure you have the right to grant us access to any third-party platforms used in the project
  • Not use our services for any unlawful, fraudulent, or harmful purpose

Delays caused by failure to meet these obligations may extend project timelines. We are not liable for delays resulting from client-side issues.

6. Intellectual property

Your data and content: Any data, content, or materials you provide to us remain your property. We use them only to deliver the agreed services.

Delivered automations: Upon receipt of full payment, you own the automation workflows, configurations, and documentation we create specifically for you as part of the project.

Our tools and methods: Our underlying methodologies, templates, know-how, and reusable components remain our intellectual property. We retain the right to use similar approaches for other clients.

Third-party tools: Automations built using third-party platforms (Make.com, n8n, etc.) are subject to those platforms' own terms of service.

7. Confidentiality

We treat all client information as strictly confidential. We will not disclose your business information, data, or project details to third parties without your consent, except as required by law or to deliver the services (e.g., using a cloud platform to build your automation).

You agree to keep confidential any proprietary information, methodologies, or pricing we share with you that is not publicly available.

Confidentiality obligations survive termination of our engagement for a period of 3 years.

8. Limitation of liability

To the maximum extent permitted by applicable law:

  • Our total liability for any claim arising from our services is limited to the fees paid by you in the 3 months preceding the claim.
  • We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.
  • We are not liable for issues caused by third-party platforms, API changes, or service outages beyond our control.
  • We are not liable for damage resulting from your failure to meet your obligations under these Terms.

We make no warranty that our services will be error-free or uninterrupted. Automations are delivered "as built" based on the agreed specification.

9. Termination

By you: You may terminate a monthly retainer with 30 days' written notice. Project agreements may not be terminated once work has commenced without forfeiting the upfront payment.

By us: We may terminate or suspend services immediately if you breach these Terms, fail to make payment, or behave in a manner we deem harmful or abusive.

Effect of termination: Upon termination, you will pay for all work completed up to the termination date. We will deliver any completed work product that has been paid for.

10. Governing law

These Terms are governed by the laws of Ukraine. Any disputes arising under these Terms shall be subject to the jurisdiction of Ukrainian courts, unless otherwise agreed in writing.

For clients based in the European Union, nothing in these Terms affects your statutory consumer rights.

11. Changes to these terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated Terms. For significant changes, we will notify active clients by email.

12. Contact

If you have any questions about these Terms, please contact us:

Flyntiq  ·  Vadym Shumakov
Email: vadym@flyntiq.com
Website: flyntiq.com

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